We are always happy to answer questions for our customers!

Our experience in the field has helped us map out a few FAQs that are helpful to our customer. Please feel free to go through them.

• Do I need to move items to the curb, or will your team come inside?
• Do I need to be present for the pickup?
• Can you remove items from an estate or after a loved one has passed?
• Do you take items apart, or do they need to already be disassembled before you arrive?
• What happens if there's junk mixed in with regular household trash?
• How do you handle items that are too heavy for one or two people to lift safely?
• What areas of Albany and the Capital Region do you service?
• Is there anything you can't take?
• How is pricing determined — by the truckload, by weight, or something else?
• Do you offer free estimates before I commit to booking?